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Frequently Asked Questions
Are you a source factory?
Yes, we are a direct manufacturer with 12 years of production experience in the industry. We provide both corporate brands and customized services.
What certificates do you have?
We hold ISO 13485, ISO 22716, GMP, FDA, CE, ROHS, LVD, BPA Free, and various Design Patents.
Do you offer OEM and private label services?
Yes, we specialize in OEM, private label, and custom logo services to meet your specific needs.
What delivery methods are available?
We support DHL, FedEx, air freight, and sea shipment. We can also coordinate with your local forwarder if required.
Can I request a free sample?
Yes, we can provide samples; the cost will be refunded against your subsequent bulk order.
Do you provide after-sales service?
Absolutely. We handle any quality issues reported within 10 days of receiving the goods.