❓ Frequently Asked Questions
Do you have ISO 9001 or ISO 13485?
Yes, we are an ISO 9001:2015 and EN ISO 13485:2016 Certified Company.
Would you please give some information on shipping mode and charges?
Normally we send through DHL express, or post upon request from clients.
What is your delivery time?
Generally it is 15-30 days if the goods are in stock. or it is 30-60 days if the goods are not in stock, it is according to quantity.
Do you provide samples? Is it free or extra?
Yes, we could offer the sample but for the extra price.
What is the return policy?
For defective goods, please send us the picture to confirm then we will give you the replacement.
What materials are used for the implants?
Our implants, such as the Cannulated Screws, are manufactured using high-quality Titanium Alloy suitable for orthopedic surgery.
Alur Orthopedic Implants
